Reference

Open Your noyatoto Privacy Controls

Your account profile, DANA, OVO, GoPay and QRIS records, device sessions, cookies, and support chats are handled under this Privacy Policy before you explore the lobby.

Profile access logDANA OVO GoPay QRIS contextCookie choicesWhatsApp privacy help
noyatoto Open Your noyatoto Privacy Controls
CONTACT PATHS

Check Your Privacy Contact Paths

Privacy requests work faster when you contact us from the same phone number or email linked to your account. We may ask for a verification code, recent login time, or wallet reference so we do not release account data to the wrong person. Our team handles privacy messages through live chat, WhatsApp, and email during posted hours.

Team online

Live chat

Use live chat from 09:00 to 23:00 WIB for account-data questions while you are signed in. We can confirm profile fields, explain cookie status, and tell you what proof is needed for a correction request.

WhatsApp privacy desk

Message our WhatsApp line from the phone number on your profile when you need help with access logs, wallet references, or an email change. We verify the account before discussing any personal data.

Email request

Send privacy requests to [email protected] if you need a written answer. Include your username, registered phone number, request type, and one recent DANA, OVO, GoPay, or QRIS reference.

DATA PRACTICE

Switch On Safer Data Habits

Good privacy starts with clear account habits. On your phone, open Menu > Profile > Security > Active Sessions to review devices and sign out of any session you do not recognise.

Account data

We collect your username, contact details, password hash, verification status, and profile changes so your account can be accessed and recovered. Never send your password in chat; our team will not ask for it.

Wallet records

DANA, OVO, GoPay, and QRIS references are stored with timestamps, amounts, and account IDs so we can match transactions. These records help us answer disputes without exposing full wallet credentials.

Cookie choices

Cookies keep your session active, remember language display, and help us spot unusual login patterns. You can clear cookies in your browser, but you may need to sign in again afterward.

Game-session logs

When you open Sic Bo, Royal Fishing, Super Bingo, or Aviator, we record session ID, time, stake action, and settlement result. We use this for account statements and dispute checks, not for public display.

Retention checks

We keep data for the period needed to run your account, handle wallet queries, meet security needs, and answer legal requests. When data is no longer required, we delete or anonymise it in scheduled batches.

Change requests

To update phone number, email, or name spelling, contact support and pass verification first. We may ask for a code and recent QRIS or GoPay reference before changing sensitive profile fields.

Browse Privacy Questions Before Joining

Before you open an account, you should know how your data will be used, who can see it, and how to reach us if something looks wrong. These answers focus on our Privacy Policy, including account records, local payment references, cookies, access logs, and your request options.

We collect the details needed to open and secure your account, such as username, phone number, email, password hash, device data, verification events, and profile changes. Payment references are added when you use DANA, OVO, GoPay, or QRIS.

We keep wallet references to match transactions to your account, answer disputes, and check unusual activity. The record usually includes time, amount, channel, transaction reference, and account ID, not your full wallet login credentials.

Yes. Contact live chat, WhatsApp, or [email protected] from the contact detail linked to your account. We may ask for a verification code and a recent wallet reference before updating phone, email, or spelling.

Cookies help keep your session active, remember display choices, and flag unusual login patterns. If you clear cookies in your browser, your saved session may end and you may need to enter your login details again.

Support chats are available only to staff assigned to help with account access, payment matching, technical issues, or privacy requests. We use chat records to answer your case and to check service quality within our team.

We keep records while your account is active and for periods needed for payment checks, dispute handling, security review, and legal duties. When retention is no longer required, we delete or anonymise data in scheduled processes.

You can request access, correction, or deletion by emailing [email protected]. We review each request against account safety needs, payment records, dispute status, and local law before we confirm what action can be taken.